Latest News from Gloucestershire Cardiology

Long Covid and the Heart

What are the symptoms? Over the past 18months we have seen an increasing number of patients who have developed some lingering symptoms following a Covid 19 infection. Some of these have been described under the umbrella term “Long Covid”, although to date there is no clear consensus amongst the scientific community this actually means. Sometimes this condition has been described as “post Covid Syndrome” or, in the American press, “Covid Long Haulers”. Nevertheless, patients describe feeling much more short of breath, having palpitations or heart flutters, dizziness, and chest pain. These patients are commonly referred to their cardiologist for further [...]

What is an Echo?

What is an Echo? An echo (or echocardiogram) is an extremely useful test to which allows us to look at the heart structure and function. The technology uses an ultrasound beam which reflects from the heart structures to create a moving image of your heart on a screen. A thorough echo scan takes about half an hour to perform by one of our highly specialised cardiac physiologists. We can measure many aspects of heart structure and function, such as how strong the function is, whether the heart chambers are enlarged, if the heart muscle is thickened, whether valves are narrow [...]

CTCA (CT coronary Angiogram)

What is a CTCA? This is a test that allows us to see the heart arteries in more detail. It involves lying in a CT scanner, and having a special dye injected into a vein in the arm through a cannula. The dye reaches the heart and the CT machine produces X-rays that pass through the body, which the dye then reflects. This allows us to tell if there is any significant furring-up (atheroma) in the heart arteries. The computer then reconstructs the heart arteries into a 3-Dimensional picture that we analyse. How is a CTCA done? The technologist will [...]

The Parts of Customer Service That Should Never Be Automated

What Is Automated Customer Service? How To Guide for Humans Therefore, ensure your knowledge base is up-to-date, accurate, and complete so your automated system always delivers valuable, relevant information and, as a result, great customer service. Also, customer service interactions don’t have to be customer-initiated with the right software. Automated customer service software collects data you can analyze to understand user behaviors and identify customers at risk of churning or opportunities for upselling or cross-selling. Making the first move may help improve customer satisfaction and retention metrics and revenues. 2- Create & Update Your Knowledge Base ContentCreating knowledge base content [...]

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